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general FAQ

A place for real fans to design official merchandise for their favorite artists! Fans design, and artists approve. Fans get to work with artists they love, artists get designs from the people who know their music the best. people get to buy sick merch. win-win-win.

Fans submit designs, artists review. If approved, the merch goes on sale on our site. It's all printed on demand so no one pays for inventory. Whenever merch is bought, the profit of each sale is split between artist and designer!

Yes absolutely. To make sure artists get the best designs, everyone gets one design to start. If your design gets approved, then you automatically become a verified designer and unlock unlimited submissions. Fans can also apply to be a verified designer in your account dashboard by showing us a portfolio of previous work.

100%.

Create an account, choose submit my first design! That's it. You can use our built in design maker tool, or whatever design software you prefer.

Yes, absolutely! Fans whose merch gets approved by artists get the same share of profit that artists receive. So every time someone buys the merch, you will get paid the same amount as the artist. Check out our how it works page for the exact revenue split.

Is the pope catholic?

Nope! Never any costs.

Technically, yes! We allow submissions for artists not on the site. We'll do our best trying to get those designs to the artist to review, but we won't be able to put those designs on sale without them joining Crowd Collabs first.

Yes, all of our designs are reviewed and approved by the artist.

To wash apparel: we reccomend Machine-wash cold, inside-out, on a gentle cycle with similar colors. To dry: Hang-dry or tumble-dry on low. The best way to clean your caps is by hand-washing them. Machine-washing caps can ruin the shape and damage the embroidery.

XS-3XL

All items are printed on demand and are final sale, so we do not accept returns or offer refunds, except in cases where an order is lost in transit or arrives defective. If that happens, please email us at support@crowdcollabs.com within 30 days of delivery with your order number and a clear photo of the issue, and we’ll work with you to make it right, including sending a replacement when applicable.

The standard stuff - Visa, Mastercard, AmEx, google pay, Apple Pay.

Contact us right away at Support@crowdcollabs.com. Depending on how long after the order was placed, we might be able to adjust it before it's shipped. Additional costs may apply if the item was shipped already.

Yes! and shipment Tracking.

Nope, we encourage it, but guest checkout is fine.

Absolutely, we use Stripe, the most trusted payment process on the internet.

Yes, on all orders!

usually about 6-8 days. if you email us and tell us you need to wear merch for your wedding, we will fly your order to you first class at no additional cost.

Email us at support@crowdcollabs.com

We will send you a standard order confirmation email that includes order tracking.

Right now we offer t-shirts, long-sleeve shirts, hoodies, sweatshirts, and hats.

We use the highest quality cotton spun products, and it's all ethically sourced.

It varies, check out each product's individual page for full details. But like a short sleeve shirt for example is 100% cotton.

Yes! from places like Mexico, Vietnam, and Honduras.

yes!

artists and the fan designers get a 50/50 split of the profit after accounting for the cost of goods!

In the orders tab of your customer account dashboard.

Nah, that would be lame of us.

Give us a shout - nick@crowdcollabs.com is our co-founders email.

designer FAQ

Yes, absolutely! Fans whose merch gets approved by artists get the same share of profit that artists receive. So every time someone buys the merch, you will get paid the same amount as the artist. Check out our how it works page for the exact revenue split.

1. Create an account. 2. Make some sick designs on whatever design software you prefer OR use our built in design mockup tool. 3. Choose your artist and product (hat, hoodie, shirt, etc). 4. Upload your designs into our mockup maker. 5. Make final finishing touches to sizing, text, positioning, colors, etc. 6. Submit!

Whatever makes you happy!

Every fan gets one submission to start, or, you can apply to be a verified designer to get unlimited submissions. Check out both options in the sign up page. We do this to make sure artists are always getting quality over quantity.

Absolutely! When creating an account, just click on the "submit my first design" option.

Absolutely! In your dashboard, designers can request more submissions, or they can apply to become a verified designer.

Every fan gets one submission to start, but if their design gets approved, that means they become verified! This means they can submit unlimited designs to artists. Fans can also apply to become verified at any time by applying through their account dashboard.

Super simple, just fill out our form and attach any past design examples. This can be a portfolio, social media designs, whatever.

You automatically become a verified designer! This means you can submit as many designs to as many artists as you want, plus you get access to an advanced designer dashboard!

Manage existing submissions and create new ones, respond to messages from artists, view earnings, and more!

Absolutely not! Zero. Nilch. Simply put, if your design gets approved, and someone buys a piece of your merch, we will send you a fair portion of the profit!

Yes! We will use your design as ammo when recruiting the artist! We won't be able to put the design on sale without them joining Crowd Collabs, but we will try our hardest to get them to join.

First it goes to the crowd collabs team for review. We check for originality, NSFW graphics, copyright issues, etc. Then, it goes to the artist! They can approve, reject, or send you a message asking for edits.

We'll send you an email and a notification In your dashboard!

Artists can message designers within your respective dashboards! You'll get a notification of a new message to review in your dashboard.

Take a look at the edit request from an artist message, open the design back up through the design submissions tab, make the edits the artist asked for, then resubmit! Repeat until the artist approves.

Communication is key! So just make sure you understand what they want, then re-submit the design with any adjustments. Could be font change, new color, sizing, etc. Collaboration is the most important part of this whole thing.

Our Embedded Design Maker (EDM) is a tool to place your designs directly onto merch, to view mockups of how the finished product will look printed. View front and back, adjust sizing, text, colors, etc.

In the EDM, each product has a bunch of color options. For every color you select, a mockup of that design will be generated. If the artist approves the design, then each color variant will be available for purchase!

50/50 between artists and designers. We give artists and designers a fair share of profits after accounting for the cost of producing the merch!

We use Stripe to securely pay artists and designers. Setup your account in the designer dashboard, earnings tab.

In the Earnings tab!

Since it's their likeness and brand, the artist retains full IP ownership of any approved designs. Approved designs selected by an Artist shall be considered a “work made for hire” with all rights assigned to the Artist.

Nope. Once the design is approved, the intellectual property is transferred to the artist.

Just email us at support @crowdcollabs.com, we will work with you.

Absolutely, we encourage it!

Yes, check out our design guidelines page!

Nope. Please don't.

Yes! Artists can upload assets they want fans to use in the design process. Check out any uploaded assets at the bottom of their artist page.

Currently we offer shirts (long-sleeve, short-sleeve), hoodies, sweatshirts, and baseball caps. We have plans to introduce a lot more variety!

Yes absolutely. On our site, and when the artist posts on social media, we ask them to credit you there as well.

artist FAQ

No reason you can't use both! If you want to use Crowd Collabs as your primary merch store, that's great. If you already have one, that's cool too. Think of Crowd Collabs as a way to get closer to your fans, plus additional income.

No cost for artists! Instead of the traditional merch model of ordering a bunch of inventory and praying you can sell it all, we utilize print on demand, so artists never hold any inventory!

Your fans send in merch designs, and all you have to do is approve or reject. You can also message them through your artist dashboard for any edits you'd like. Once you approve a design, it goes on sale on your storefront. When someone buys the merch, it's printed on demand, and we take care of all the logistics! We then send you and the designer a fair share of the profit!

View upcoming payouts, historical profits, manage design submissions and merch on sale. Message designers, upload photo assets, set merch preferences, and much more! We tried to make it as artist-friendly as possible!

Nope, never.

For sure! When you sign up, we ask if you have any authorized representatives. These can be managers, bandmates, lawyers, your parents, whoever. Just make sure their contact info is included in your artist dashboard.

We have to confirm you are who you say you are. We have to make sure if Taylor Swift tries to join the site that its the real deal, and not a scammer. Taylor if you're reading this, pretty please respond to our emails :)

We like to build a relationship with every artist, and figure out your ideal way of bringing this thing to life! We'll generally have a couple of calls when setting up to make sure you are comfortable with navigating the site (it's super simple though). After that, we'll coordinate outreach to your fans! This can be social media campaigns, activation on tour, or anything else!

When a design is green lit, we put it on a 24 hour hold to do one final review to make sure everything looks good. After that, a product page will automatically get created on your storefront. Then the fun part... your fans get to shop a sick new design. Spread the good word!

Not a problem, after approving a design, you can select or unselect color variants you'd like to appear for sale. So if the designer submits a shirt in 3 different colorways, approve the design then unselect the colors you don't want made available for purchase. This can be managed under each product in the "merch on sale" tab of your dashboard.

Unfortunately, we have to send a drone strike to that fans house. Our lawyer told us that we have to make it clear that's a joke. But for real, all that happens is we send them a nice message explaining that they can try another submission later :)

Easy to do! Just shoot us a note, and we will change the on sale name of the product.

When fans submit designs to you, click the message designer button to open a dialogue with them. You can request whatever you want: different colors, change in sizing, or a complete rework. Designers will make the changes and resubmit!

Artists can upload photo assets for designers to use in the design process. This can be album art, tour dates, etc. As long as its not pre-existing merch designs, feel free to upload whatever you'd like.

In the artist dashboard, you can select merch preferences. Fans will only be able to design for the types of merch you select.

The artists do! After a design is approved, the artist owns all IP associated with that design.

Yes! We can work with you on this, just reach out to dan@crowdcollabs.com and let us know this is your intention.

Artist and Fan designers get equal profit split after cost of goods!

We use Stripe to securely transfer funds directly to your account. All you have to do is setup a Stripe account, which you can do in the "Earnings" tab in the artist dashboard.

It usually takes up to 2 business days for the connection to be confirmed with your bank.

We pay out artists quarterly, with a minimum pending balance needed of $25. We do this to make sure artists don't get hit with big processing fees.

We handle it all! From printing to shipping, we take care of everything. All you have to do is approve or reject designs!

Our partners use the absolutely highest quality textiles, sourced ethically from places like Mexico and Vietnam.

We use several AI programs to check for existing designs and manually review any that are flagged as suspicious.

Nah, that's not cool to the designers. All of the designs have to stay on the site to make sure designers get paid their fair share.